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Precarious Claims tells the human story behind the
bureaucratic process of fighting for justice in the U.S. workplace.
The global economy has fueled vast concentrations of wealth that
have driven a demand for cheap and flexible labor. Workplace
violations such as wage theft, unsafe work environments, and
discrimination are widespread in low-wage industries such as
retail, restaurants, hospitality, and domestic work, where jobs are
often held by immigrants and other vulnerable workers. How and
why do these workers, despite enormous barriers, come
forward to seek justice, and what happens once they do? Based
on extensive fieldwork in Northern California, Gleeson investigates
the array of gatekeepers with whom workers must negotiate in the
labor standards enforcement bureaucracy and, ultimately, the
limited reach of formal legal protections. The author also tracks
how workplace injustices—and the arduous process of
contesting them—carry long-term effects on their everyday
lives. Workers sometimes win, but their chances are precarious at
best.